1.1. Reservation Guarantee: A 100% advance payment is required to guarantee your reservation.

1.2. Check-in: 2:00 PM (latest check-in time without first notifying and confirming with the hotel in advance is at midnight). Guests planning to arrive after midnight should please contact the hotel in advance.

1.3. Check-out: 12:00 Noon.

1.4. Minimum Check-in Age: the primary guest – the guest whose name under which a reservation is made and who is responsible for check in and payment – must be at least 18 years old at the relevant time.

1.5. Early Check-in / Late Check-out: Subject to availability and may incur a surcharge. If you wish to extend your stay until 6:00 PM and the room is available, a fee of 50% of the normal room rate will apply. After 6:00 PM, the full room rate will be charged.

1.6. Early Check-out: Should you, for whatever reason, during your stay, wish or need to check-out earlier than the originally booked date, we will be happy to amend your booking but note that the provisions of our cancellation policy (clause 8 below) shall apply.

1.7. Incidental Deposit: An incidental deposit will be required upon check-in. This deposit will be refunded after check-out, provided there are no outstanding debts owed to the Hotel, including payments for any Damage or to otherwise settle outstanding invoices.

1.8. Special Requests: While we cannot guarantee them, we will make every effort to honour special requests, such as specific floor or room number(s), booking adjacent rooms, including roll-away beds, etc

1.9. Airport Transfers and Car Services: The Hotel will be pleased to arrange airport transfers and/or chauffeured car services, which are available 24/7, for you. The official and current price list for these services is published on the Hotel website and/or accessible at the Hotel reception. The Hotel seeks to work with trusted, reliable partners and vets those engaged for such transfers and services, however, the Hotel accepts no liability whatsoever for the operation of such transfers or car services, including for any delays or lateness with respect to pick-up or drop-off times or for “no-shows” or for the conduct of the relevant chauffeurs. Should you ever have any complaints or concerns with regard to an airport transfer or chauffeured car service arranged by the Hotel on your behalf please report this promptly to the Hotel and we will seek to resolve the issue(s) as swiftly as possible and to your satisfaction.

2.1. Each Hotel room has an occupancy limit and room rates are listed for single/double occupancy only. Should you exceed the maximum number of guests permitted in a Hotel room you may be charged a penalty fee and you will be required to book another Hotel room to accommodate the additional guest(s) if one is available. Should no additional Hotel room be available, then the additional guest(s) will be required to vacate the Hotel, without a refund for any Hotel room fee previously paid.

2.2. Registered guest(s) are responsible for all persons visiting them or who have otherwise been granted access to the Hotel premises based on their relationship to them. Non-registered visitors are only permitted on the Hotel premises until 11 PM, with the exception of those attending a private function at the Hotel who may be on the Hotel premises until later but may not sleep overnight in a Hotel room without making a separate Hotel reservation and checking-in.

All authorised refunds due from the Hotel to a Guest will usually be processed by the Hotel team within 3 working days after check-out and will be credited back to the original account holder. The refund process is dependent on the Client’s billing cycle with its credit or debit card company and/or bank processes at its bank. Accordingly, once the refund instructions leave our office, it can take anywhere from approximately 3 to 15 working days for the proceeds to arrive in the Client’s account. Please inform the Hotel team should you have any concerns about non-receipt of a refund after 20 working days following check-out and we will work with you to resolve the issue.

Wi-Fi internet access is free for all Hotel guests and available across the Hotel premises. A relevant password will usually be shared with you during the check-in process by the Reception team and included in / on your Hotel room key card folder. Should you have any issues with wi-fi access please contact the Reception team for assistance

5.1 All debts due from you to the Hotel must be paid in full by you or on your behalf by check-out and by staying at or visiting the Hotel you undertake to pay all such debts or otherwise ensure that such debts are paid by check-out and ahead of your post-visit departure from the Hotel.

5.2. You are liable for any and all relevant Damage.

5.3. The Hotel reserves the right to retain your credit card and/or debit card details, or to use your security deposit taken at check-in to charge the amount, as calculated by the Hotel, to settle all outstanding debts owed by you to the Hotel, including to compensate, or make good the costs incurred by, the Hotel as a result of any relevant Damage.

5.4. Should any outstanding debt or Damage come to light after you have checked-out / left the Hotel premises, we reserve the right, and you hereby authorise us, to charge your credit or debit card for any such outstanding debt or

5.5 Damage, including property damage, missing items, smoking or cleaning fees, non-payment of room charges, etc.
Damage to Hotel property, including troublesome stains to linen, bedding, towels, etc., will result in a minimum penalty charge of NGN50,000 per damaged article plus any relevant fees for the special cleaning or repair of the damaged article or, where the damaged article cannot reasonably be repaired and must instead be replaced, then 150% of the full and new replacement value of the damaged article, in each case, in addition to any shipping and handling charges.

5.6. We will make every reasonable effort to rectify any Damage internally i.e. prior to contracting an external specialist to effect the repairs, and therefore we will make every reasonable effort to keep any costs that a guest incurs in relation to repairing Damage to a minimum.

Accepted Forms of ID: Valid government-issued identification is required for check-in. Acceptable ID’s include a driver’s licence, international passport or national ID.

Accepted Payment Methods: Debit and credit cards (Mastercard, VISA, Verve, American Express, etc.) and bank transfers are the only accepted forms of payment for Hotel bookings and any products or services offered on the Hotel premises or otherwise related to the Hotel.

8.1. Free Cancellation: Reservations can be canceled free of charge up to 48 hours before arrival.

8.2. Late Cancellation: Reservations cancelled less than 48 hours but more than 24 hours prior to the expected guest arrival or check-in date may be charged at 50% of the per night Hotel room reservation fee. 100% of the per night Hotel room reservation fee will be charged for cancellations made less than 24 hours prior to the expected guest arrival or check-in date.

8.3. No-Show: Failure to check in on the scheduled arrival date will result in a No-Show fee being charged. If your reservation is for more than a night, you will only be charged for the first night – i.e. one (1) night’s full room rate – and the balance of the reservation will be refunded provided that the remainder of your booking will be deemed cancelled and any relevant Hotel room(s) immediately made available to others.

8.4. Group Reservations: Large group / block reservations must be cancelled four (4) weeks prior to the relevant Hotel check-in date. Reservations cancelled after that date may be charged one (1) full night’s charge for each room reserved.

Please return your key cards undamaged to the front desk when leaving the Hotel; unfortunately, each lost or damaged key card must be replaced (they are each intended and designed to be reusable, not disposable!) and so a charge of NGN15,000 will apply for each/per lost/damaged key card.

The environment matters a great deal to us at Husk Collection and so we are conscious of our resource and energy consumption and put great efforts into conserving resources and energy and being environmentally responsible wherever possible. In line with this, we hope our guests will assist us in decreasing our environmental impact and water use by reusing their towels where possible and hygenic to do so; if new towels are needed, please leave your used towels on the floor of your room, and we will replace them. Your comfort is highly important to us and so, for guests staying multiple nights at the Hotel, bed linen is changed every third day but our housekeeping team will be happy to change your bed linen more often should you wish; please ask Reception for this service at any time.

After 24 consecutive hours without guest contact or room access by any Hotel employee (whether or not a “DO NOT DISTURB” sign remains displayed) OR should the Hotel’s management team have any reasonable and significant concerns about the state of the Hotel’s guests, visitors or property within a Hotel room, the Hotel’s management team reserves the right to enter any relevant Hotel room. The Hotel’s team will seek to make any such entrance cautiously and with respect for privacy.

12.1. Our Hotel is equipped with comprehensive safety features, including:

– Smoke detectors;

– Fire blankets;

– CCTV monitoring;

– Fire extinguishers; and

– First aid kits.

12.2. In case of a fire alarm, all guests should please convene at the designated Hotel MUSTER POINT, which has been marked out by a signpost.

12.3. Monitoring or tampering with any safety equipment is strictly prohibited. The Hotel reserves the right to take action against any person found to have tampered or interfered with any safety equipment without appropriate justification directly related to an emergency.

13.1. Pets: No pets are allowed on the Hotel premises.

13.2. No Smoking: A ll rooms are designated as non-smoking. Each violation of the Hotel’s non-smoking policy will incur a penalty charge and cleaning fee to be determined and confirmed by the Hotel at the relevant time based on the gravity of the violation and the actual or potential damage caused by same.

13.3. No Nuisance: Guests shall not use the Hotel premises for or carry on or permit within the Hotel premises any offensive, noisy or dangerous actions, the production of foul odours or fumes, or any other form of nuisance or anything against public policy, and guests shall conduct themselves and control their agents, invitees and visitors in such a manner as not to create any nuisance, or interfere with, annoy or disrupt any other guest or Husk Collection in its operation of the Hotel. The period from 21:00 to 07:00 each day are considered the Hotel’s “quiet hours” and so guests should seek to be particularly conscious of elevated noise during these hours and should use best efforts to keep any such noise to an absolute minimum.

13.4. No Abuse: Neither abusive language nor threatening/intimidating behaviour towards our staff or other persons on the Hotel premises will be tolerated. Should you engage in such behaviour we may ask you to leave or escort you off the premises and, where warranted in our sole opinion, report you to the police.

13.5. Food and beverage consumption: Guests who choose to bring their own alcoholic beverages and/or food on to the Hotel premises must consume such food and beverages in their rooms. Any alcoholic beverages or food consumed in the Hotel’s communal areas, such as the reception / lobby area, restaurant, bar, garden or poolside, must be purchased from the Hotel. The Hotel reserves the right to remove (and dispose of) any food or alcoholic beverage if seen consumed or left in the Hotel’s communal areas

13.6. No Removal of Hotel Inventory: Removing Hotel room inventory, such as towels, bedsheets, pillows, blankets, sofa cushions, kettles, and other similar items owned by the Hotel, from the premises is not permitted.

13.7. Clothing & Footwear: The Hotel does not permit nudity or inappropriate dressing within any of the common areas of the Hotel premises, and moving around the Hotel premises in bare feet (other than within the pool area) is prohibited; guests must wear clothing and footwear that the Hotel management (in its sole discretion) deems appropriate.

14.1. Guests may have visitors in their Hotel rooms. However, visitors extending their visits past 11PM will incur an additional room charge per each visitor, which will be a minimum of half the rate of the room (plus VAT) per person per night to be charged to the guest to whom the room is registered.

14.2. Guests shall be deemed wholly responsible for the conduct of their visitors throughout such visitors’ time on the Hotel premises.

15.1. The Hotel is privately owned and operated. We reserve the right to refuse service or access to the Hotel premises to anyone for absolutely any reason(s) that do(es) not specifically and explicitly breach an applicable and valid law of the Federal Republic of Nigeria and without any obligation to provide justification or evidence for our actions. Accordingly, we may refuse service or access to the Hotel premises for matters such as: a failure to pay for Hotel accommodation; being under the influence of alcohol, drugs, or any other intoxicating substance; acting in a disorderly fashion likely to disturb the peace of other guests; seeking to use or using the Hotel for an unlawful purpose; seeking to bring or bringing into the Hotel a hazardous or toxic substance, which may be dangerous to other persons or Hotel property; exceeding maximum room occupancy; or refusing to abide by the reasonable standards or policies established by Husk Collection

15.2. Where full payment has been made for a reservation but a guest is required by the Hotel to leave the Hotel premises ahead of his/her expected departure date due to such guest’s poor conduct, which may include: threats, abuse or intimidation towards other persons, significant Damage to Hotel property, engaging in illegal activities, intentionally or recklessly breaching any provision of this Policy, etc., then Husk Collection may charge the guest or retain any monies paid for additional days up to the full length of the intended / booked Hotel stay, without any further action required by Husk Collection, it being agreed by the relevant guest that it is fair and reasonable to contribute such an amount towards compensating Husk Collection for the damage suffered by Husk Collection as a result of the guest’s poor conduct. This charge or retention of monies paid shall not exclude any other legal remedies available to Husk Collection.

16.1. The Hotel assumes no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value to you, please call us immediately at +234 916 997 4983 or email us at reservations@husk.ng, and we will try to assist you in locating your lost item.

16.2. Although the Hotel shall not be held responsible for any items left behind by a guest, we will make efforts to collect items found after departure and keep such items in a secure location (with the exception of perishable items or items deemed by the Hotel as unhygienic or otherwise risky to store) for collection by the owner for up to thirty (30) days.

16.3. We will make reasonable efforts to hold “lost & found” items for up to thirty (30) days while we attempt to contact the relevant guest and notify the relevant guest that an item has been found. If we are unable to contact such a guest during the holding period, the unclaimed item(s) will be, and the relevant guest authorises the unclaimed item(s) to be, given to local persons or non-governmental organizations or disposed of by, and at the sole discretion and option of, Husk Collection.

16.4. Should you have valuables with you at the Hotel that you wish to keep safe, we recommend that you hand these over to the Hotel front office for safekeeping.

17.1. No photo or video shoots are permitted in any of the (common) areas of the Hotel other than those which are explicitly booked and prearranged with the Hotel’s management team. Each shoot will incur a charge as per the rates set out below:

-17.1.1. In-house guest photoshoot – NGN75,000;

-17.1.2. Walk-in visitor photoshoot – NGN200,000;

-17.1.3. In-house guest video shoot – NGN120,000; and

-17.1.4. Walk-in visitor video shoot is – NGN300,000.

17.2. The maximum time limit per photoshoot is two (2) hours. Whether a photoshoot has been booked or not, the Hotel reserves the right (at its sole discretion) to reject any guest or visitor, whether involved with the photoshoot or not, from entering the Hotel premises.

17.3. The maximum time limit per video shoot is four (4) hours. Whether a video shoot has been booked or not, the Hotel reserves the right (at its sole discretion) to reject any guest or visitor, whether involved with the video shoot or not, from entering the Hotel premises.

Husk Collection makes its best efforts to ensure that all the information that appears on its website is accurate. However, no warranty, expressed or implied, is given that the information provided on the website is error-free. Husk Collection does not accept liability for any errors and/or omissions and reserves the right to change the information published at any time and without any notice.

1. All invoices shall be due and payable upon presentation. Queries in respect of specific invoices shall not affect immediate payment of any other outstanding amounts. Any amount payable by the client to Husk Collection & Projects Limited (Husk Collection) in connection with these terms and conditions (Ts&Cs) and not paid by the due date, shall accrue interest at 2% (two percent) above the prime bank overdraft rate as advised by Husk Collection’s bankers.

2. Husk Collection reserves the right to cancel any booking forthwith and without liability on its part in the event of any damage to, or destruction of any allocated function area(s) by fire, major acts of God, any shortage of labour or food supplies, power failures, strikes, lockouts, and industrial unrest, or any other causes beyond the reasonable control of Husk Collection, which shall prevent it from performing its obligations in connection with any booking. In these circumstances, every reasonable effort will be made to accommodate the booking at another Husk Collection property

3. Husk Collection reserves the right to change the name and location of the client’s previously designated function area(s) upon having given reasonable notice to do so.

4. All decor, props and equipment not supplied by Husk Collection must be removed immediately after the function. Any items not removed will be placed in storage for no more than twenty-four (24) hours, whereafter Husk Collection shall be entitled to discard same. Husk Collection does not accept any liability whatsoever for loss of or damage to any items not removed by the client immediately after the function.

5. The client shall be responsible for any damage caused to any allocated rooms, furnishings, utensils and/or equipment therein, by any act or omission of the client or guests/employees of the client.

6. The client warrants that all guests, external service providers and other participants of any event booked by or on behalf of the client to take place at any Husk Collection location agree to be bound by Husk Collection’s standard terms and conditions.

7. The client shall not be entitled to:
7.1. paint, affix or attach to the function area(s) any materials, advertising signs, notices or other matter without the prior, explicit, written consent of Husk Collection, which shall not be unreasonably withheld;
7.2. drive into the walls, floor, partition or doors of the function area(s) any screws or nails in a manner calculated or judged by Husk Collection to in any manner weaken or damage same.

8. All day time and evening time functions must be terminated by 17h00 and 24h00 respectively, unless a later time is specifically agreed in writing with Husk Collection, at the time the booking is made. Functions finishing after these times will attract a venue hire fee charged per hour or part thereof, to cover the costs of additional staff overtime, transport and/or accommodation.

9. No external food or beverage may be brought into any allocated function area(s) by guests for consumption at Clay House by Husk Collection (the Hotel) or any other Husk Collection premises, without the prior, explicit, written consent of Husk Collection.

10. No smoking is allowed in any indoor area of the Hotel, including all restrooms. Husk Collection may permit clients (under specific terms and conditions to be communicated to the client by Husk Collection at the relevant time) to smoke in certain outdoor areas of the Hotel and, in such cases, Husk Collection reserves the unconditional right to demand that any outdoor smoking is limited solely to a designated outdoor smoking area that is separated from the rest of the outdoor areas by an effective partition.

11. Cash payments are not permitted unless specifically and explicitly pre-authorised by Husk Collection’s management under specific terms and conditions to be communicated to the client by Husk Collection at the relevant time. Payment by credit card requires a copy of the card, card number, CVC code, expiry date and cardholder’s signature, along with subsequent presentation of the physical credit card by the cardholder in person. Third party authorisations are strictly subject to management’s prior written consent and such terms and conditions as may be imposed.

12. A caution deposit shall be payable at the time of booking as a guarantee against any eventual unpaid debts owed by the client to Husk Collection; this deposit shall be refunded once all debts owed by the client have been fully and finally settled.

13. The client shall be responsible for any damage caused to (a) any function area (including to plants and/or landscaping and any other external or internal features maintained by or on behalf of the Hotel) or any rooms, communal spaces or other areas of the Hotel, or (b) any Hotel facilities, appliances, furnishings, utensils, equipment or other property owned by or located (whether temporarily or permanently) within the Hotel, by any act, default or neglect of the client or guests or invitees of the client or any other person granted access to the Hotel as a result of its connection or relationship with the client. The client shall pay to Husk Collection, on demand, the amount required (as reasonably calculated by Husk Collection) to make good or remedy any such damage.

14. The client shall not be entitled to assign or cede the booking to any third party nor utilise the Hotel’s facilities for any purpose other than that explicitly stated at the time of booking without Husk Collection’s prior, explicit, written consent.

15. A certificate signed by the Manager, Supervisor or Financial Officer of the Hotel showing the amount owing by the client at any one time and reflecting the amount thereupon as due and unpaid shall be prima facie proof of the effect therein stated for the purpose of any action (whether by way of provisional sentence or otherwise), and shall be sufficient proof of the client’s indebtedness on insolvency or for any purpose whatsoever.

16. Any indulgence shown to the client or failure or delay on the part of Husk Collection in exercising any right, power or privilege hereunder will not constitute or be deemed to be a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power or privilege.

17. All information obtained via any website, brochure, or catalogue (or which accompanies or forms part of any tender made by Husk Collection), which shall include prices, is subject to change and Husk Collection will not be bound to comply exactly therewith. Husk Collection shall not be liable for any inaccuracies on any website or in any brochures or information supplied by it which the client fails to verify with the Hotel’s management. Where a price increase is necessitated, the client will be notified by Husk Collection within a reasonable period.

18. Husk Collection shall have the right to cancel any booking by written notice to the client in the event that the client is placed under provisional or final, judicial management or sequestration or commits any act of insolvency.

19. Advice, recommendations or opinions by representatives of the Hotel and/or Husk Collection are expressed in good faith and shall neither constitute representations of any description nor give rise to any claim against Husk Collection or any of such representatives.

20. The client indemnifies Husk Collection and its representatives against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs calculated on a full indemnity basis and all other professional costs and expenses) suffered or incurred by Husk Collection, arising out of or in connection with any breach of these Ts&Cs by the client.

21. The rights, powers and remedies provided by these Ts&Cs are cumulative and not exclusive of any rights, powers and remedies available by law and may be exercised from time to time and as often as either party may deem expedient.

22. The client and Husk Collection recognize and expressly agree that the extent of damages to Husk Collection in the event of a breach by the client of any of the material terms set forth herein would be impossible to ascertain, that irreparable harm arising out of any breach shall be irrefutably presumed, and that the remedy at law for any breach will be inadequate to compensate Husk Collection. Consequently, the client agrees that in the event of a breach of any such covenant, in addition to any other relief to which Husk Collection may be entitled, Husk Collection shall be entitled to injunctive or other equitable relief ordered by a court of competent jurisdiction.

23. If any provision of these Ts&Cs shall for any reason be held to be invalid, illegal, void, voidable or unenforceable in any respect under applicable law, such invalidity, illegality, voidability or unenforceability shall not affect any other provisions hereof, and these Ts&Cs shall be construed as if such invalid, illegal, void, voidable or unenforceable provision had never been contained herein, and the remaining provisions hereof shall remain in, and be given, full force and effect.

24. These Ts&Cs constitute the entire agreement between Husk Collection and the client relating to the subject matter hereof and supersede all prior and contemporaneous oral and written understandings and contracts relating to such subject matter and no warranties or representations, whether express or implied not stated herein shall be binding on the parties. No agreement at variance with these Ts&Cs shall be binding on the parties unless reduced to writing and signed by or on behalf of the parties by duly authorised persons.

25. No claims or causes of action that may be based upon, arise out of or relate to these Ts&Cs, or the negotiation, execution or performance of any agreement between Husk Collection and the client (a Relevant Agreement), may be raised against any associate or affiliate of Husk Collection who/that is not explicitly made a party to a Relevant Agreement. Accordingly, no associate or affiliate of Husk Collection who/that is not explicitly made a party to a Relevant Agreement shall have any liability (whether in contract or in tort, in law or in equity, or based upon any theory that seeks to impose liability of an entity party against its owners, officers or affiliates) for any obligations or liabilities arising under, in connection with or related to such Relevant Agreement or for any claim based on, in respect of, or by reason of a Relevant Agreement or its negotiation or execution; and the client waives and releases all such liabilities, claims and obligations against any such associates or affiliates, who are expressly intended as third-party beneficiaries of this provision of these Ts&Cs.

26. These Ts&Cs shall be governed by, and subject, to all applicable laws and regulations in force from time to time in the Federal Republic of Nigeria. Any dispute arising between the client and Husk Collection in connection with any Relevant Agreement, including these Ts&Cs, shall be settled through negotiation and mediation between the client and Husk Collection at the Abuja Multi-Door Courthouse, Abuja State, Nigeria, failing which the aggrieved party shall seek redress in a court of competent jurisdiction in Nigeria.

Client or Guest (of a Hotel): Means a person patronising a relevant Hotel i.e. purchasing and using its services or products or accessing its Premises in order to purchase and use its services or products and, with regard to Hotel rooms and Hotel stays, this specifically refers to the person(s) formally checked in and registered as (a) client(s) or guest(s) of the Hotel;

Damage : Means (i) any damage whatsoever caused (whether by deliberate, negligent, or reckless act) to the Hotel’s room(s), Hotel’s premises or property; or (ii) any injury whatsoever (whether by deliberate, negligent, or reckless act) to the Hotel’s employees or contractors or any to any other Guest on the Hotel premises, in each case, by you or any person in your party, whether or not such a person is staying at the Hotel or visiting you during your stay or has otherwise been granted access to the Hotel on the basis of his/her relationship with you or any of your party;

Damage shall also include troublesome stains resulting from make-up, body paints, polish, defecation, urination, other bodily fluids, oils, etc.;

Hotel: Means the relevant hotel managed and owned by Husk Collection which you are visiting or in which you are staying or for which you have a relevant booking e.g. Clay House by Husk Collection;

Husk Collection: Means the private limited liability company incorporated under the laws of the Federal Republic of Nigeria and registered with the corporate affairs commission as Husk Collection & Projects Limited; and

Policy: Means this Hotels by Husk Policy & Booking Conditions document including any annexures and schedules and any instruments supplemental to or in amendment or confirmation of this document, as may be duly authorised and effected by Husk Collection.